If you are asked to hand in a specimen, please ensure that we receive it by 11:00am (in the correct container, obtained from the Surgery, marked with name, date of birth and date of sample). Similarly, if you need a blood test please make a morning appointment.
It may be necessary for you to have an x-ray or some other test, e.g. blood or urine, which is sent to the hospital laboratory for testing. If this occurs please ring after 2:00pm or call at the surgery a week later for the result; remember it is your responsibility to ring for results. Please remember the following points:
- Results will only be given to the specific patient to whom they apply. In the interest of confidentiality please be prepared to identify yourself.
- Please telephone after 11:30am at a time when the receptionist will have more time to deal with your enquiry. Checking results can be time consuming so is not possible during a busy morning.
- Please do not expect the reception staff to have any medical knowledge. They are instructed only to tell you if your test is normal. If the test is abnormal or you require further discussion or interpretation then please refer to your Doctor.