We have sent a text to patients today (12.3.20) as follows:
“Due to the Coronavirus situation the practice has decided to move to a Total Triage of all appointment requests. We will be recommending that all routine care is either dealt with by telephone or delayed until the risks have reduced.
Our team will be calling patients to cancel appointments that are not clinically necessary. This is in response to current national guidance which means that we are moving towards dealing with as much of our patient care as is possible remotely, to protect our patients and reduce the chances of you coming into contact with the virus at our surgery.
Appointments that are not necessary are being cancelled and can be rebooked when the Pandemic is considered to be over. Our team will discuss with you on the telephone if your appointment is considered routine and/or whether it could be changed to a telephone consultation.
PLEASE DO NOT COME TO THE SURGERY IF YOU HAVE CORONAVIRUS SYMPTOMS:PLEASE REFER TO THE LINK BELOW FOR UPDATED NHS INFORMATION:
Please download the following two leaflets:
|Isolate your Household||Handwash: EasyRead|
Understanding Coronavirus (COVID-19):
Please click on the link below to download the Easy Read Guide from Public Health England to understanding Coronavirus.
The document may be easier to understand as it clearly identifies the key points – please share with anyone that you may think would find this useful:
COVID-19 is a new illness that can affect your lungs and airways. It’s caused by a virus called coronavirus. Stay at home if you have coronavirus symptoms
Stay at home if you have either:
- a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
- a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
Use the 111 online coronavirus service to find out what to do.
Only call 111 if you cannot get help online.
How long to stay at home
- if you have symptoms of coronavirus, you’ll need to stay at home for 7 days
- if you live with someone who has symptoms, you’ll need to stay at home for 14 days from the day the first person in the home started having symptoms
If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.
If you have to stay at home together, try to keep away from each other as much as possible.
Read NHS advice about staying at home.”