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Making an Appointment

Telephone 667623 on weekdays between 8:30am and 6:00pm. For routine matters please try to book your appointment at least one week in advance. We try to keep later appointments for people who wish to come after work.

If you are late for your appointment

You will not be seen if you are 10 mins or more late for your appointment. If you cannot attend an appointment please let the surgery know so that appointment can be given to someone else.

Caring for someone

If you are caring for someone frail or ill at home and can only attend certain times please tell the receptionist and we will attempt to make special arrangements.

Do you need more that 10 minutes?

If you think your consultation with the Doctor needs more than 10 minutes, please inform the receptionist.

CHAPERONES

If you would like a Chaperone present during your consultation, please advise a member of Staff.

Advice and information by telephone

Our Doctors are happy to speak to you on the telephone at the end of morning surgery. Please phone the surgery before 10:00am if you require a telephone appointment. A doctor will then call you back at the earliest convenient time following their morning surgery.

Devon Primary Link – GP Appointments

DPL offers bookable appointments to patients from the practice at the weekends. Please click on the link to find out more: DPL

Home Visits

Doctors provide the best service in surgery but if you are housebound or too ill to come to the surgery please ring 667623 before 10.30am if possible to request a visit. Give the receptionist details of what is wrong with you so she can tell the Doctor the degree of urgency. Please do not ask for a visit if you can come to the surgery.

CORONAVIRUS

Devon County Council have set up a page that brings together a range of information about Coronavirus. It is a useful one to keep an eye on if you would like to keep informed: https://www.devonnewscentre.info/


IMPORTANT UPDATE: 16 MARCH

Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal. The Chief Medical Officer announced that the country is moving into the ‘Delay’ stage of the response to coronavirus from Friday, 13th March 2020.

The new advice issued by the Chief Medical Officer is as follows:

Stay at home for 7 days if you have either:

  • a high temperature
  • a new continuous cough

Do not go to a GP surgery, pharmacy or hospital. You do not need to contact 111 to tell them you’re staying at home.

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

Only call 111 if you cannot get help online.

Stay at home advice can be found here:

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

More information can be found on the NHS website here