Adelaide Street Surgerylogo

PATIENT MESSAGE: Devon County Council have set up a page that brings together a range of information about Coronavirus. It is a useful one to keep an eye on if you would like to keep informed: https://www.devonnewscentre.info/

About Us

Adelaide Street is a Family Surgery in Stonehouse, Plymouth. We have produced this website to provide you with information about the way the Practice is organised and the services that are provided directly by Practice Staff, or by other members of the Primary Health Care Team. Services will, by necessity, change from time to time, please do not hesitate to telephone the Practice to check the current position.

Please click here to go to our Practice Area Page to check if you are in our area.


Evening and Weekend GP Appointments

Improved Access for Patients Across Devon

Routine evening and weekend GP appointments are now available. – Please call 01392 822354 to book an appointment


Systmonline - Patient Online Services

Please register with reception for this services by downloading and completing our 'Request to Access Systmonline' Form. You can hand this into the Surgery along with 2 forms of ID, one of which should be a photo ID. You can also download our Online Services for Patients Leaflet

If you have aready registered, please click on the systmonline image below:

When Will My Prescription be Ready?

DAY REQUESTED: TIME REQUESTED DAY WILL BE READY:
Monday: before 12:30pm Thursday
Monday: after 12:30pm Friday
Tuesday: before 12:30pm Friday
Tuesday: after 12:30pm Monday
Wednesday: before 12:30pm Monday
Wednesday: after 12:30pm Tuesday
Thursday: before 12:30pm Tuesday
Thursday: after 12:30pm Wednesday
Friday: before 12:30pm Wednesday
Friday: after 12:30pm Thursday
  • ALL PRESCRIPTION REQUESTS REQUIRE 3 WORKING DAYS (72 WORKING HOURS)
  • IF THERE IS A BANK HOLIDAY YOU NEED TO JUMP AHEAD 1 WORKING DAY
  • PLEASE NOTE: SURGERY WORKING DAYS ARE MONDAY - FRIDAY 8:30am - 6:00pm
 

Facilities:

Language Line

We do have access to language line if you have difficulty understanding what the clinicians say to you. Please ask at reception when you make an appointment. And you will be given a double appointment.

Disabled Access

The Surgery is fully equipped for disabled access, including toilet facilities.

Chaperone Policy

The Surgery is committed to providing a safe, comfortable environment. Therefore we provide a chaperone for patients who require one whilst being examined by the Doctor.

CORONAVIRUS

Devon County Council have set up a page that brings together a range of information about Coronavirus. It is a useful one to keep an eye on if you would like to keep informed: https://www.devonnewscentre.info/


IMPORTANT UPDATE: 16 MARCH

Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal. The Chief Medical Officer announced that the country is moving into the ‘Delay’ stage of the response to coronavirus from Friday, 13th March 2020.

The new advice issued by the Chief Medical Officer is as follows:

Stay at home for 7 days if you have either:

  • a high temperature
  • a new continuous cough

Do not go to a GP surgery, pharmacy or hospital. You do not need to contact 111 to tell them you’re staying at home.

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

Only call 111 if you cannot get help online.

Stay at home advice can be found here:

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

More information can be found on the NHS website here